Shipping Policy

Shipping Policy

Last Updated: September 25, 2025

At Maame, we are committed to delivering your baby care products quickly and safely. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Coverage

  • We currently ship orders across India through trusted courier and logistics partners.

  • International shipping is not available at this time.

2. Order Processing Time

  • Orders are processed within 1ā€“2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Timeframes

  • Standard delivery within India takes 3ā€“7 business days, depending on your location.

  • Deliveries to remote or rural areas may take up to 10ā€“12 business days.

  • You will receive a tracking link by SMS or email once your order is shipped.

4. Shipping Charges

  • Free shipping may be offered on orders above a certain value, as mentioned on our website.

  • For orders below that threshold, a standard shipping fee will apply.

  • Shipping costs (if any) are displayed at checkout before payment.

5. Order Tracking

  • Once shipped, your tracking details will be sent to your registered email and/or phone number.

  • If you face issues with tracking, please contact us at contactatmaame@gmail.com.

6. Delays

  • While we aim for timely delivery, delays may occur due to courier delays, strikes, natural events, or other unforeseen circumstances.

  • Maame is not responsible for such delays, but we will work with our partners to resolve them quickly.

7. Incorrect Address or Failed Delivery

  • Customers must provide accurate shipping details at checkout.

  • If delivery fails due to an incorrect address or unavailability of the recipient, re-delivery charges may apply.

8. Damaged, Missing, or Wrong Items

  • If your package is damaged, missing, or contains incorrect items, notify us within 48 hours of delivery with photos and details.

  • We will arrange for a replacement or refund as per our Return & Refund Policy.

9. Contact Us

For any questions about shipping or delivery, reach us at:

šŸ“§ Email: contactatmaame@gmail.com