Privacy Policy

Privacy Policy

Last Updated: September 25, 2025

Maame operates this website and store, including all related information, content, features, tools, products, and services, in order to provide you with a safe and reliable shopping experience (the "Services"). Maame is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our store. By using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact details: Name, billing/shipping address, phone number, email address.

  • Payment details: Credit/debit card information, UPI, bank details, and payment confirmations (processed securely via Razorpay or other partners).

  • Account information: Login details, saved preferences, and settings.

  • Order details: Products viewed, added to cart, purchased, or returned.

  • Communications: Information you provide in queries, reviews, or customer support messages.

  • Device data: IP address, browser type, device identifiers, and browsing activity.

2. How We Collect Information

  • Directly from you: When you create an account, place an order, or contact us.

  • Automatically: Through cookies, analytics, and tracking when you use our store.

  • Through service providers: Such as Shopify (hosting), Razorpay (payments), and logistics partners (shipping).

  • From third parties: Marketing and analytics providers, as permitted by law.

3. How We Use Your Information

We use your personal information for the following purposes:

  1. To process orders – confirming payments, arranging shipping, handling returns/refunds.

  2. To improve your experience – remembering preferences and recommending products.

  3. To communicate with you – sending order updates, customer service responses, and promotional offers (you can opt out anytime).

  4. For fraud prevention and security – monitoring and protecting transactions.

  5. For legal compliance – fulfilling our obligations under Indian law.

4. Sharing of Information

We may share your information with:

  • Shopify – to host and manage our store.

  • Razorpay and payment gateways – to securely process transactions.

  • Courier and logistics partners – to deliver your orders.

  • Marketing/advertising partners – where legally permitted, for promotional purposes.

  • Legal authorities – when required by law or for fraud prevention.

We do not sell your personal data.

5. Data Security and Retention

  • We use industry-standard security measures to protect your data.

  • No system is 100% secure; please use caution when sharing personal details online.

  • We retain your data only as long as necessary for business, legal, and compliance reasons.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access and request a copy of your personal data.

  • Request corrections or deletion of your data.

  • Opt out of marketing communications at any time.

To exercise these rights, contact us at contactatmaame@gmail.com.

7. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, contact us to request deletion.

8. International Transfers

Your data may be transferred and processed outside India, including by Shopify and other partners, in compliance with applicable data protection laws.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: contactatmaame@gmail.com