Pricing Policy

Privacy Policy

Last Updated: September 25, 2025

Maame operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Maame is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you agree that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information, depending on how you use our Services:

  • Contact details: Name, billing/shipping address, phone number, email address.

  • Financial information: UPI, credit/debit card details, bank details, payment confirmation, and transaction records.

  • Account information: Username, password, preferences, and saved settings.

  • Transaction details: Products viewed, added to cart, purchased, returned, or exchanged.

  • Customer communications: Information shared with us in customer support, inquiries, or feedback.

  • Device and usage data: IP address, browser type, device identifiers, and browsing activity on our store.

Sources of Personal Information

We collect personal information from:

  • Directly from you: When you create an account, place an order, or contact us.

  • Automatically: Through cookies, analytics, and other tracking tools when you use our store.

  • Service providers: Such as payment gateways (Razorpay), logistics partners, and IT vendors.

  • Third parties: Such as marketing and advertising partners.

How We Use Your Personal Information

Your personal information may be used for:

  1. Order processing: Fulfilling purchases, arranging shipping, handling returns, and managing payments.

  2. Personalized services: Recommending products, remembering preferences, and improving your shopping experience.

  3. Marketing: Sending promotional emails, SMS, or offers (with opt-out options).

  4. Fraud prevention & security: Detecting unauthorized activity, securing payments, and protecting user accounts.

  5. Customer support: Responding to queries and maintaining communication.

  6. Legal compliance: Meeting obligations under Indian laws, including responding to legal requests.

How We Share Personal Information

We may share your information in the following cases:

  • With Shopify, our store platform provider.

  • With Razorpay and other payment gateways for secure payment processing.

  • With courier/logistics partners to deliver your orders.

  • With advertising and analytics partners for marketing (where legally permitted).

  • With legal authorities when required by law.

Relationship with Shopify

Our Services are hosted by Shopify, which processes certain data to operate the platform. Shopify may store and process your data outside India. To learn more, see Shopify’s Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their policies separately.

Children’s Privacy

Maame does not knowingly collect data from children under 18. If you believe your child has provided personal information, please contact us, and we will delete it.

Security and Data Retention

We use reasonable security measures to protect your data. However, no online system is 100% secure.
We retain your information only as long as necessary to fulfill business, legal, or contractual requirements.

Your Rights

Subject to applicable laws, you may:

  • Request access to your data.

  • Request corrections or deletion.

  • Opt out of marketing communications.

You can exercise these rights by contacting us at the details provided below.

International Transfers

We may transfer and process personal data outside India, including through Shopify and other service providers, in compliance with applicable data protection laws.

Updates to this Policy

We may update this Privacy Policy from time to time. Any updates will be posted with the revised “Last Updated” date.

Contact

For questions about this Privacy Policy or your personal data, you can reach us at:

📧 Email: contactatmaame@gmail.com